Don't Waste Your Money: As Seen on TV products tack on shipping - Toledo News Now, Breaking News, Weather, Sports, Toledo

Don't Waste Your Money: 'As Seen on TV' products tack on shipping fees

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A lot of products sold online and through infomercials are now available in stores so you can return them without shipping fees if there's a problem. A lot of products sold online and through infomercials are now available in stores so you can return them without shipping fees if there's a problem.

(Toledo News Now) - If you ever watch late night TV, or home shopping channels, you know how tempting some of those products can be. But buyer beware before pulling out that credit card. There may be a safer way to buy some of the products.

Late night TV is filled with infomercials for all sorts of dazzling products for the home. They promise to make life easier all for the low price of $19.99 or something similar.

But many buyers soon end up regretting they ever made the call.

H2O Mop Is Hot

One of the hottest infomercial products for 2012 is the H20 Steam Mop.

"The H20 is the world's most amazing floor cleaner. Just add water and the H2O steams away caked on grime," says the TV ad.

Patricia Strobel was captivated, so she paid $99 for the mop, plus the $17 shipping fee.

After a few uses, it stopped steaming.

"I went to use it in April and it wouldn't work," Strobel said. It was under warranty, so she shipped it back and received another one, for just the $17 shipping fee.

Then she said the second one started leaking.

Thane, the manufacturer, says "minerals in plain tap water can clog the mop's steaming nozzles," leading to leaks in the water storage tank. It suggests to consumers having problems to try using distilled water.

But Strobel said returning her newest one will trigger more shipping fees and feels it's probably not worth it at this point.

Other Products, Other Shipping Fees

It's similar to the complaint Betty Crozier had a year or so ago.
   
Crozier said she missed the fine print on the shipping charges for the popular Swivel Sweeper.

"I was shocked that they charged me $29.98 for shipping," Crozier said about her order of a $19 sweeper with a second "free" sweeper.

There's nothing wrong with any of these products, and they do get good reviews from customers.

Find It In Store
   
Strobel said next time she wants a gadget shown on TV, she's going to look for it at a local store, where she can easily return it with no shipping fees. They will often take it back within a year if you have your receipt.

A lot of products sold online and through infomercials are now available in stores like Bed Bath and Beyond, Walgreens, Target, and Walmart.

That gives you a chance to feel the product for yourself, and return it quickly, with no shipping fees, if you're not satisfied. That way you don't waste your money.

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