Don't Waste Your Money: More people sued for posting complaints - Toledo News Now, Breaking News, Weather, Sports, Toledo

Don't Waste Your Money: More people sued for posting business complaints

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(Toledo News Now) -

Have a complaint about a business? These days, many people vent online on various business review websites, but more businesses are starting to fight back with lawsuits.

Businesses Fight Back 

The web has been the consumer's best friend in recent years. 

Travel plans ruined by an airline? Unhappy with an appliance you bought? Then you can post a complaint online, at sites like:

-Yelp

-Ripoff Report

-Consumer Affairs

-Trip Advisor

-Angie's List


But Consumer Reports Magazine's Money Advisor warns that a growing number of companies are now suing people posting negative comments. It's because negative comments remain on the web forever, and can harm a company's reputation for years. 

Doesn't That Stink? 

From the "doesn't that stink" file comes the innocent phrases that could get you sued. 

Consumer Reports says when complaining, avoid the following phrases: 

-"Scammed me" 

-"Stole my money" 

-"A horrible business" 

-Similar phrases that a lawyer could claim are libel

However, the magazine says it's safe to complain if your complaint is legit, deals with just one issue, and can be supported with some proof. 

Bottom Line  

Consumer Reports says feel free to use your first amendment right to free speech posting a review for a business, hotel, or restaurant. Just keep it factual and leave emotion out of it. 

That way you still get to vent and you don't waste your money. 

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