Thursday, April 24 2014 3:47 PM EDT2014-04-24 19:47:30 GMT
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County Sheriff John Tharp is requiring a new type of training for his employees.
It will require them to get hands- and ears-on.
training will take emergency dispatchers out of the Emergency Services Center and
on the road, to give them more perspective and make response times faster.
them to see it, to touch it, to feel it, to actually be able to go into those
communities, to know where they're dispatching the patrol officers to," said
week, dispatchers started stepping away from their desks and into squad cars
supposed to be all on the same team here," said Sgt. Robb Ellis. "Sometimes we
get into the idea that it's us and them. This way, it gives an opportunity to
get the dispatchers out of the building, and just actually see the calls coming
in our end."
Tharp says the deputies will also get in the dispatchers' seats to see how they
work. He says this simple step to get more context and understanding is
invaluable – it will save lives by making response times faster, and protect
officers and the community.
call is different," Sgt. Ellis said. "There's not one that you can say is all
textbook and everything. It's all variable."
says this hands-on approach is new and welcomed.