Dr. Andrew Hertz from
University Hospitals says, "People we know go to the emergency department for
minor medical problems and we'd much rather they come to another after hour alternative
A medical assistant will
check your child in and take their vital signs inside the kiosk, then your
interactive doctor visit begins helped along by the assistant.
"The doctor can look in
the throat and the patient will see what the doctor sees. The doctor can look in the patient's ear and
the patient will see what the doctor sees," Dr. Hertz explains the
Ear infections, strep
throat, eye infections, coughs, colds, fever and even rashes can all can be
"They can be staffed much
more economically and still provide care, because there's a doctor at home who
can provide care to many units at one time.
University Hospitals chose
an urban location for its first medical kiosk simply because they feel the area
is under served. If you're out in the
suburbs it's simple enough to find a drugstore with some type of minute clinic.
"They just don't exist in the
inner city, so basically were creating an opportunity for them to have an
option for after hours care, for mild medical problems," Dr. Hertz added.
If the HealthSpot is successful
University Hospitals has plans to place hundreds of locations throughout the