Don't Waste Your Money: Change of address websites that charge - Toledo News Now, Breaking News, Weather, Sports, Toledo

Don't Waste Your Money: Change of address websites that charge

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ChangeMyAddress.com will charge you to make the change. ChangeMyAddress.com will charge you to make the change.
(Toledo News Now) -

When you moved in the past, you would go to the post office to fill out a change of address form. Now, most people do this online.

But those with an upcoming move should be careful: When you file that change of address report, make sure you're filing with the U.S. Postal Service, the real postal service.

Belinda Warren recently moved to a new condo, and thought she'd change her address the simple way.

"I just did a Google search for ‘U.S. Postal Service' or ‘USPS change my address,'" Warren said. "I was going to do it online to keep me from having to run into the post office."

She clicked on the first result that matched her search and found a site with a blue banner. She entered her information and credit card number for verification purposes.

"I went ahead and followed the prompts on the website, and about two weeks later, noticed a $19.95 charge on my bank account," she said. "It was from a website called ChangeMyAddress.com."

She then discovered that ChangeMyAddress.com is a private company, so she called them, furious.

"I was really upset, and I asked, ‘What services do you provide other than I could have gotten for free from the U.S. Postal Service?' And they really couldn't answer me," she said.

The Better Business Bureau (BBB) has received 584 complaints about ChangeMyAddress.com, and earlier this year, they asked the site to be more up front. The company's attorney says the site has recently complied with the BBB request, adding wording to clarify that it is not affiliated with the postal service, but it's still confusing.

It isn't the only one. There are several other similar sites, with titles such as ‘United Address Change.' Unlike the USPS, none of these websites are free.

There's nothing illegal about this, and nothing wrong with offering a service that helps people change their address, but you can easily do it for free so you don't waste your money.

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