Thursday, March 6 2014 4:53 PM EST2014-03-06 21:53:44 GMT
Steve and Annette Economides, otherwise known as America's Cheapest Family, gives people ways to save money in just about every aspect of life. The Economides said that on average a family of our spendsMore >>
Steve and Annette Economides, otherwise known as America's Cheapest Family, give people ways to save money in just about every aspect of life.More >>
victims near North Baltimore are upset that emergency crews did not respond
right away when their home was hit in the Nov. 17 storm.
night of the storm, 911 dispatchers at the Wood County Sheriff's Office in
Bowling Green were swamped with calls for help, but Sheriff Mark Wasylyshyn
says that's no excuse for what happened to the Buchmans in their time of need.
tornado leveled much of their home on Quarry Road, leaving the family homeless.
Tye and Desirae Buchman said they called 911, but it took crews two hours to
dropped the ball," the sheriff said. "We did not handle the call correctly and
that should have been done."
is responsible for the county's 911 system and says the dispatcher should have
sent someone to help. He says the county handles 40,000 emergency calls
dispatcher heard that nobody was injured, is what we were told," he said. "We
were told the people were leaving, they didn't have a phone number for us to
call them back. We told them to call when they got to their destination. They
didn't call back, which is fine. We dropped the ball and should have called the
fire department, had them go out and immediately check the property."
says an immediate check would have confirmed everyone got out okay and that
there were no hazards such as a gas leak or live wires. The dispatcher has been
understands there will be consequences for that, learn from it and move on,"
met with the Buchmans to explain the mistake. The family did not want to
comment on the meeting.