Thursday, April 24 2014 3:47 PM EDT2014-04-24 19:47:30 GMT
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Huntington bank officials say three customers in northwest Ohio had their debit cards deactivated due to the Target security breach, which has caused a problem for at least one woman's holiday shopping.
Those Huntington customers found out Friday that their card was no longer activated, but it wasn't until they called the bank that they were told why.
"I need my debit card," said Risa Decker. "I never carry cash. I use that thing everywhere I go."
But she can no longer use her card because it may have been one of about 40 million cards used at Target this shopping season which had their information stolen. Decker says this will impact her Christmas shopping.
"I'm frustrated because I got so much stuff I still got to buy and I can't use by debit card," she said.
Another customer says when she tried to use her card on Friday it was denied. It wasn't until she called the bank that she was told what was going on.
A representative with the bank says they tried to contact everyone who was impacted.
"It is our policy to contact customers as we're shutting them down," said Maureen Brown, from Huntington. "But we also want to protect them from any fraud."
Brown says new debit cards have been issues. She also says there are steps shoppers can take to keep their information safe.
"The biggest thing of all is to make sure you've signed your card and you do not have your PIN with your card," she said.
Decker says she was told she won't receive her new card for another 7-10 days – not in time for Christmas.