Sunday, March 9 2014 10:54 PM EDT2014-03-10 02:54:31 GMT
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MAUMEE, OH (Toledo News Now) -
The Sidelines location in Maumee has only been open for a little more than a year, but during that time, it's quickly become a destination for many families and business people in the area. In order to improve customer experience and make the sports-themed location even more fun, Sidelines has invested in electronic menus, exclusively in their Maumee location.
The tablets feature an extensive menu, allowing customers to click on any menu item to view a picture and complete description of the item before making a decision.
"I think it's pretty cool. I think it's easy to use," said Bethany Liedel. "It's easy for them to change and update. I think it's awesome."
Staff at Sidelines are also happy with the tech addition, which has only been in place a week.
"I was blown away when I first held these electronic menus and I knew we had to have them for our customers. And now that they are installed and I can see customers' faces when they order, I couldn't be more pleased," said Eric Sitter, one of the owners of Sidelines.
"We are thrilled to have customers at Sidelines Maumee experience our menus. Their Android tablets are running software from an Ann Arbor-based company called Menuvative. That software was developed for restaurant owners by restaurant owners. They know what customers want, and man, do they deliver!" said Rod Brant, president of Bent Oak Tablets.
People are known to eat with their eyes, and now being able to see exactly what they want separates the digital menu from an old-fashioned menu.
"I think I like having the picture available. Sometimes the paper menus, you don't know what the item is going to look like," said Joyce Phillips.
The Android tablets are all updated with a push of a button, making it convenient for workers when menu items change.
"There will be no more miscommunication between guest and staff, because everything is laid out visually and in word, as well," said Kirsten Tang, general manager at Sidelines.
Sitter says the restaurant focuses on providing a great customer experience.
"By installing electronic menus in our Maumee location, it's a good test of the technology for our other locations. I'd like to personally invite people to our Maumee location to experience the menus for themselves and let us know how much you like them," said Sitter.
Food prices will not rise because of the new tablets. Management says they're looking to install tablets at their other three locations soon.
Helen House turned 100 on Valentine's Day this year. The Lenawee Medical Care Facility in Adrian, MI, along with family and friends, celebrated the special occasion with cake and a balloon release.More >>
Helen House turned 100 on Valentine's Day this year. The Lenawee Medical Care Facility in Adrian, MI, along with family and friends, celebrated the special occasion with lunch, cake and a balloon release.More >>